Pgbet's Terms and Conditions — Play with Transparency

Pgbet (hereinafter referred to as the "Platform" or "we") is an international online gaming and betting service. By using the pgbet website or mobile app, you agree to these Terms and Conditions.

Pgbet reserves the right to update these Terms and Conditions at any time. Notice of changes will be provided via the website and app. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• These Terms and Conditions apply to all pgbet products, services, and promotions.
• In the event of any conflict between the Bengali version and the English version, the English version shall prevail.
• Using any pgbet service constitutes your acceptance of these terms.

The following conditions must be met to open an account on pgbet. If these conditions are not satisfied, pgbet reserves the right to close the account.

Age Restriction

Only individuals aged 18 and above may register on pgbet. If we receive information that an account belongs to a minor, that account will be closed immediately and all balances may be forfeited.

Single Account Policy

Only one pgbet account is permitted per person, household, mobile device, or IP address. Creating multiple accounts will be treated as bonus abuse and all associated accounts will be closed.

• All information provided at the time of registration must be true and accurate.
• Accounts registered with false information may be closed at any time.
• If your account details change, you must notify pgbet support.
• Opening an account under someone else's name or a false identity is strictly prohibited.

All financial transactions on pgbet can be made via mobile banking, e-wallet, or bank transfer. Each transaction must be made from a payment account registered in your own name.

Deposit Rules

• The minimum deposit amount is BDT 300.
• Deposits from third-party payment accounts are not accepted.
• Once your deposit is successful, you will receive a confirmation notification from pgbet.
• Depositing for the purpose of money laundering is strictly prohibited.

Withdrawal Rules

• KYC verification must be completed before making a withdrawal.
• The specified wagering requirements must be met before bonus funds can be withdrawn.
• The minimum withdrawal via mobile banking is BDT 300.
• Withdrawals can only be made using the same method used for the original deposit.

Pgbet offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms, which are outlined on the bonus offer page.

Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. For example, a 30x wagering requirement means you must place bets totalling 30 times the bonus amount. Bonus funds cannot be withdrawn until this condition is fulfilled.

• Each bonus has a limited validity period — typically 7 to 30 days.
• Wagering must be completed before bonus funds can be converted to cash.
• Bonus wagering is restricted or not permitted on certain games.
• Pgbet reserves the right to modify or cancel any bonus offer.
• Attempting to claim the same bonus more than once may result in account closure.

Pgbet is committed to maintaining a fair and secure environment. The following activities are strictly prohibited on the pgbet platform.

• Creating multiple accounts to abuse bonuses.
• Using software, bots, or automation tools to play games.
• Using another person's account or selling your account.
• Using pgbet for money laundering purposes.
• Intentionally exploiting technical glitches on the platform.
• Behaving disrespectfully toward pgbet staff.
• Collusion or coordinating with other players to gain an unfair advantage.

Involvement in any of the prohibited activities listed above will result in account closure and all balances may be forfeited. Legal action may also be taken if necessary.

All game outcomes on pgbet are determined by a Random Number Generator (RNG). This technology is regularly audited by independent bodies meeting international standards.

Live Casino games are operated by professional dealers via real-time video streaming. These games are completely fair and there is no possibility of any manipulation.

• Pgbet publishes RTP (Return to Player) information for all games on their respective game pages.
• If a technical error occurs in a game, the bets for that round may be voided.
• Pgbet cannot guarantee winnings resulting from technical errors.

Pgbet takes responsible gaming very seriously. We believe gaming is for entertainment — not for financial stress or personal hardship. The following protective measures are available on pgbet.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Gaming Time Limits: Set a daily limit on how long you play.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: Receive periodic reminders about the time you have spent gaming.

If you feel that gaming is having a negative impact on your life, contact pgbet support right away. Our team is always ready to help.

Pgbet places the highest priority on protecting your personal information. For full details on how we collect, store, and use your data, please refer to our Privacy Policy page.

• Your personal information is never sold to third parties.
• Pgbet protects all data with 256-bit SSL encryption.
• Documents submitted for KYC verification are stored securely.
• Data may be retained for legal purposes even after an account is closed.

Pgbet may temporarily suspend or permanently close an account under the following circumstances.

• If evidence of a Terms & Conditions violation is found.
• If there is any suspicion of fraud or deception.
• Until KYC verification is completed.
• Accounts that have been inactive for an extended period (more than 12 months).
• By court order or directive from a regulatory authority.

Pgbet will make every reasonable effort to notify you before closing your account. Any valid balance will be returned through the designated process.

For any complaints or disputes, please contact pgbet customer support in the first instance. Our team will endeavour to provide a written response within 48 hours.

If you are not satisfied with the resolution provided by support, you may escalate the matter to pgbet's complaints department. pgbet is committed to resolving all disputes fairly.